PRIVACY POLICY

PRIVACY

We prioritize the protection of your personal data. This Privacy Policy explains what information we gather when you use our online platforms (collectively, the "Service"), the reasons for collecting it, and how we handle it.

By using the Service, you agree to this Privacy Policy between you and PowerPlay as outlined in the Terms and Conditions (referred to as "PowerPlay", "We", "Us", or "Our", as applicable).

We may update this Privacy Policy from time to time and will notify you of changes by posting the revised terms on our website. We encourage you to review this Privacy Policy periodically.

INFORMATION WE COLLECT

We treat any information that can identify an individual as Personal Information. This may include your name, date of birth, payment details, address, email, phone number, and other contact information. You may be asked to provide such details when registering an account, using our Service, or interacting with our website.

Collected information may also include transaction history, billing details, website preferences, and feedback. Our servers, located in the Philippines and elsewhere, store this data. Our systems also log administrative data like IP address, access time, browser type, and crash reports to improve the Service.

HOW WE COLLECT AND PROCESS DATA

Some data is gathered automatically, while other Personal Information is collected voluntarily. We may also obtain information from third-party providers for technical support, payments, or account services. These providers must comply with this Privacy Policy.

USE OF INFORMATION

Your Personal Information is used to operate the Service, verify identity, process transactions, enhance security, and communicate with you. We may send promotional messages related to PowerPlay or third-party services. Participation in promotions is optional.

EXCEPTIONS TO DISCLOSURE

We may share Personal Information if required by law or to protect our rights. This includes disclosures to PAGCOR, POGO, banks, or other regulatory bodies in case of fraud or violations.

ACCESS TO INFORMATION

You can opt out of promotions through website settings or support. You can also request to review or delete your Personal Information. Proof of identity may be required.

ELECTRONIC SERVICE PROVIDERS

By using the Service, you authorize sharing Personal Information with third-party payment systems. These providers may be located in other countries and must uphold privacy standards.

SECURITY REVIEWS

We may conduct security reviews to verify your identity and prevent violations. You agree to cooperate and provide documents if needed.

ANTI-CHEATING SOFTWARE

Our software detects cheating programs. You consent to process scans for fair-play enforcement. It does not scan or transmit unrelated data. You may uninstall it at any time.

SECURITY MEASURES

We use strong security protocols, including password protections, firewalls, and encryption. Partners are also required to meet high security standards.

PROTECTION OF MINORS

Our services are intended only for users aged 21 or older. Accounts from minors will be removed.

LEGAL DISCLAIMER

The Service is provided “AS-IS” and “AS-AVAILABLE.” We are not liable for events beyond our control or indirect damages.

MERGERS AND TRANSFERS

In the event of a merger, acquisition, or bankruptcy, your information may be shared with the new business entity.

AGREEMENT TO PRIVACY POLICY

By registering or continuing to use the Service, you agree to this Privacy Policy. This version replaces all previous versions. Please review it regularly.